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Terms and Conditions

Welcome to Chera Silver Jewellery. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using our website.

1. General

  • These Terms and Conditions govern your use of our website and services.
  • Chera Silver Jewellery reserves the right to modify or update these terms at any time without prior notice.

2. Products

  • All products are made of pure silver, as described on the product pages.
  • While we strive for accuracy, slight variations in design, color, or weight may occur due to the handcrafted nature of our jewelry.

3. Pricing

  • All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
  • Prices are subject to change without prior notice. The price applicable to your order will be the one displayed at the time of purchase.

4. Orders

  • By placing an order, you agree to provide accurate and complete information.
  • We reserve the right to cancel or refuse any order for reasons including but not limited to:
  • Product unavailability
  • Errors in pricing or product description
  • Suspected fraudulent activity

5. Payment

  • We accept payments through secure gateways. Payment options will be displayed at checkout.
  • Your order will be processed only after successful payment confirmation.

6. Shipping

  • Orders are shipped via our courier partner, Delhivery. Please refer to our Shipping Policy for detailed information.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances.

7. Returns and Refunds

  • Please refer to our Refund and Return Policy for terms regarding returns, exchanges, and refunds.

8. Intellectual Property

  • All content on our website, including images, designs, text, and logos, is the property of Chera Silver Jewellery and is protected under copyright laws.
  • You may not reproduce, distribute, or use any content without prior written permission.

9. User Conduct

  • You agree not to use our website for any unlawful purpose or to infringe upon the rights of others.
  • Any attempt to interfere with the website’s functionality, including hacking or introducing malicious code, is strictly prohibited.

10. Limitation of Liability

  • Chera Silver Jewellery shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the value of the product purchased.

11. Indemnification

  • You agree to indemnify and hold Chera Silver Jewellery harmless from any claims, damages, or expenses arising out of your violation of these Terms and Conditions.

12. Governing Law

  • These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [insert location].

13. Contact Us For any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: cherasilverjewellery@gmail.com
  • Phone: +91 9972596312
  • Business Hours: 10am to 8pm All days 

Thank you for choosing Chera Silver Jewellery. We value your trust and are committed to providing you with the best shopping experience.