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Privacy Policy

At Chera Silver Jewellery, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information:
  • Name, email address, phone number, shipping and billing addresses, and payment details when you place an order.
  • Non-Personal Information:
  • Browser type, IP address, operating system, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

  • To process and fulfill your orders, including payment processing and shipping.
  • To provide customer support and respond to your inquiries.
  • To send you updates about your order and promotional offers (if opted in).
  • To improve our website, products, and services through analytics and feedback.

3. Sharing Your Information

  • Service Providers:
  • We may share your information with trusted third-party vendors for payment processing, shipping, and website hosting.
  • Legal Obligations:
  • We may disclose your information if required by law or to protect our legal rights.
  • Marketing Partners:
  • With your consent, we may share limited information with third-party marketing services.

4. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.
  • You can manage your cookie preferences through your browser settings.

5. Data Security

  • We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
  • Despite our best efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

  • You have the right to:
  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request details about the data we hold about you.
  • To exercise these rights, contact us at [insert email address].

7. Retention of Information

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

8. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

  • Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: cherasilverjewellery@gmail.com
  • Phone: +91 9972596312
  • Business Hours: 10am to 8pm All days

Thank you for trusting Chera Silver Jewellery. We value your privacy and are dedicated to safeguarding your information.